My son and I are enjoying a hot chocolate at Graham’s 318, our local coffee shop, on this cold Winter’s day – and it occurs to me that I have been remised in writing for this blog over the past few weeks. So, I’m going to take advantage of this time (and the free wi-fi) to update you on the latest video series that we have been working on at Quill.com.
Over the past 18 months I have been writing about how businesses can leverage eMarketing techniques to drive business online. As more customer interaction moves online, companies are finding that they are interacting with their customers less than before. . . but this doesn’t need to be the case. In fact, by leveraging various social media techniques, you can actually strengthen your relationship with your customers.
We have begun a new video series at Quill.com called Ask Quill. Through this effort, we are able to put a face (and persona) to our company. While we will be rolling this out on our site and in or blog over the next few months, it is currently on our YouTube page. Take a look and let me know what you think – I’d appreciate your thoughts and feedback.
My son’s done with his hot chocolate and his magazine, so it’s back out into the cold. I hope you are staying warm this Winter and I hope you are finding ways to leverage your Web 2.0 rich media.
Until next time,
Dan

Dan,
Great use of social networking. Nice to see quick and simple video of product selection. Look Forward to seeing more.
Posted by: Ken Johnson | March 13, 2009 at 01:37 PM